Quality Assurance Administrator

Vocational Training Charitable Trust (VTCT) is the UK’s market-leading specialist vocational and technical Awarding Organisation (AO) and End-Point Assessment Organisation (EPAO). Please go to our website www.vtct.org.uk for more information.

As a diversity-sensitive employer, we are always looking out for exceptional talent to join us from a wide range of backgrounds; so, if you are passionate about education and want to work in a vibrant environment with people who believe in our mission to advance education for the public benefit, please apply and support our charitable objectives.

The Quality Assurance Administrator is a vital member of the VTCT team, undertaking a wide range of differing administration tasks to support training providers across both brands. This position requires a skilled mind to comply with regulatory requirements. The right candidate will need someone with keen skills who can deliver complex and specialist information that is learnt through on-the-job training.

Benefits (Please enquire if you would like more information about these before you apply):

• 26 days annual leave, rising to 27 after 2 years. With an extra day for your birthday
• Life assurance 4* salary
• Flexible working arrangements
• Enhanced sick pay benefits and pension contributions
• Retail discount offers
• Cycle to work scheme
• Employee assistance programme
• Wellbeing initiatives and support
• A vibrant array of social opportunities
• Free parking, free tea and coffee and free fruit!
• Healthcare services worth up to £1,400 and access to 24/7 GP services
• Regular massages for office staff

Principal Responsibilities of the Role

• Undertake a wide range of differing administration tasks to support training providers across both brands.
• Develop and maintain a sound understanding of administration systems, processes and its related linked software to support quality assurance operations.
• Work alongside the relevant authorities to ensure data held within official databases comply with regulatory requirements.
• Run/maintain data-cleansing procedures to ensure all data held is correct and free of anomalies.

Essential Criteria

• Excellent attention to detail.
• Proficient IT skills including Microsoft Outlook, Excel and Word.
• Good time management and organisational skills
• Have a minimum of 2 years’ experience of working in a busy and complex administration environment.

Desirable Criteria

• Experience of working in a regulated environment.
• Knowledge of the responsibilities of an Awarding Organisation.
• Use of bespoke IT systems.
• Use of CRM systems.

Please submit your CV and a covering letter (optional) to recruitment@vtctskills.org.uk to start the application process.

Once you have applied will we get in touch after the advertising has closed let you know if you have been shortlisted for interview. If you are not contacted after this time, you should assume you were not successful this time; we cannot give feedback due to the volume of applications.

Application closing date: Wednesday 5th February 2025  

Interviews for this role are ongoing throughout the application timeframe and beyond

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.