Europass is a Europe-wide service offering five documents that help learners showcase their qualifications effectively to prospective employers and higher education providers across Europe.
If you are studying in England, Wales, or Northern Ireland, you’ll have a Unique Learner Number (ULN); in Scotland, it’s called a Scottish Candidate Number (SCN). These numbers are included on your certificates if supplied at registration by your centre. For more information, visit the relevant links:
Further information about ULNs can be found here
Further information about SCNs can be found here
VTCT Skills qualifications are widely recognised, both in the UK and internationally. Each qualification has a Qualification Accreditation Number (QAN), verifying its authenticity and its inclusion on the Regulated Qualifications Framework (RQF). This framework aligns with the European Qualifications Framework (EQF), ensuring recognition across Europe.
Report any discrepancies to your invigilator immediately. The invigilator will then escalate the issue to the Exams Officer for investigation.
If you’ve completed certain units, your centre may be able to apply for unit credit certificates. This service may involve additional fees, and eligibility varies depending on the qualification structure (e.g., synoptic or overarching assessments).
Once your centre has claimed it, VTCT Skills generally dispatches certificates within 20 working days. Your centre will arrange for the certificate to either be sent to you or collected. Please check with your centre for their specific arrangements.
Once you have received your certificate, if you hold a VTCT Diploma (37 credits or above) or Certificate (13 to 36 credits) at Level 4 (England, Wales and Northern Ireland), Level 7 (Scotland), or Level 6 (Ireland) and the certificate was dated after 1st January 2012, you may put the appropriate format below after your name:
If you hold a Diploma (37 credits or above) or Certificate (13 to 36 credits) at Level 3 (England, Wales and Northern Ireland), Level 6 (Scotland), or Level 5 (Ireland), and received your certificate after 1st January 2012, you may put the appropriate format below after your name:
If you hold a Diploma (37 credits or above) or Certificate (13 to 36 credits) at Level 2 (England, Wales and Northern Ireland), Level 5 (Scotland), or Level 4 (Ireland) you may put the appropriate format below after your name:
Learners must initiate and exhaust their training provider’s complaint process before raising the complaint with VTCT Skills. If your concerns remain unresolved after exhausting their procedure, you may be able to escalate it to us. For further information see our complaints policy here.
If your VTCT Skills-approved centre closes or goes into administration, contact Customer Support or Quality Assurance for guidance and assistance as an affected learner.