Privacy Statement
VTCT Skills is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy explains how we use the personal data you provide in compliance with UK data protection law and the General Data Protection Regulation EU 2016/679 (GDPR). For the purposes of the GDPR, VTCT Skills is the ‘controller’ of the personal data you provide to us.
Who do we process personal data about?
As a data controller, we process personal data about our customers, potential customers, business contacts, tutors, learning centre staff, our learners, third party service provider staff, consultants, legal advisors, our staff and other business partner contacts.
Why do we need to process personal data?
Uses of your Personal Information
VTCT Skills uses your personal information to:
Sharing Personal Information
VTCT Skills does not sell, rent or lease its customer lists to any third parties.
VTCT Skills may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you but only where we have your consent to do so. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
VTCT Skills may share data with trusted partners including:
Special category (sensitive) personal data
VTCT Skills may collect and process special category data, only where necessary. The special category data we use is limited to:
Marketing
Where you have given your express consent to receive marketing communications, we may use your personal data to send you newsletters, surveys, information about our awards and events, offers, and promotions, related to products and services offered by VTCT Skills which may be of interest to you.
Where you have consented to marketing communications, you may change your preferences or unsubscribe from marketing communications at any time by clicking the unsubscribe link in an email from us.
International processing
Where a third party recipient is located outside of the European Economic Area, we ensure that adequate safeguards are in place to protect your rights over the processing of your personal data, including approved EU contract clauses if the recipient country has not been previously approved by the EU data protection authorities.
How long do we retain your personal data?
We will retain your personal data for the duration of any contract between us, and for a period of seven years following its termination or expiry, to ensure we are able to comply with any contractual, legal, audit and other regulatory requirements.
Security of your Personal Information
VTCT Skills secures your personal information from unauthorised access, use or disclosure. VTCT Skills has adopted internationally recognised best practice standards and techniques to manage the security of your personal information throughout its lifetime, from creation to destruction and our security controls independently audited. We have robust processes in place to deal with any suspected security incidents that include notifying you and any regulatory bodies where we are legally required to do so.
Our computer servers and applications operate in a controlled, secure environment, protected from unauthorised access, use, disclosure, damage or destruction. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption. Our computers that process your personal data online are routinely monitored and tested to protect against cybercrime.
Where you create an account to use our online services and software tools, you are responsible for keeping your password confidential. We advise you not to share your password or use a password you commonly use on other websites as the transmission of information over the internet is not guaranteed to be secure.
Your Rights
Under the GDPR, and UK data protection law, you have specific rights over the processing of your personal data. These include:
If you would like to exercise any of the rights listed above, please write to the VTCT Skills Data Protection Officer at the address below. We will explain any applicable exceptions to these rights in our response.
Changes to this Statement
VTCT Skills will occasionally update this Statement of Privacy to reflect company and customer feedback. VTCT Skills encourages you to periodically review this Statement to stay informed of how VTCT Skills is protecting your information.
Contact Information
VTCT Skills welcomes your comments regarding this Statement of Privacy. If you believe that VTCT Skills has not adhered to this Statement, or have any concerns about how we process your personal data please contact us at dpo@vtct.org.uk or write to us. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Chief Financial Officer,
VTCT Skills,
Aspire House,
Annealing Close,
Eastleigh,
SO50 9PX.